Your mortgage is still with Great Lakes Credit Union. We’re transitioning who services the loan to provide improved support. Payments will continue as usual. For additional assistance with your loan during this transfer, please contact us at 844-547-0329.

 FAQs

  • No. This is a servicing change only.

  • No action is needed right now.

  • No. Continue paying as you do today. If you are mailing in your payment, please make checks payable to: Mortgage Forward and mail the check to:

    Mortgage Forward

    P.O. Box 87317

    Carol Stream, IL 60188

  • Existing autopay authorizations are expected to continue.  Please note that there will be a blackout for automatic drafts starting 1 business day prior to transfer through the day of transfer.

  • You can contact Mortgage Forward at 844-547-0329.

  • Credit reporting will be suppressed for the first 60 days following the transfer of servicing. Credit reporting will resume in early September after the August payment cycle and will report retroactively from the date of transfer. description